Fulfillment Policy

Website Development & Design - From responsive website development, third-party integrations and e-commerce solutions. Our team has published over 400 websites since our inception using Squarespace, WordPress, Shopify and many more. Please contact us directly to determine the scope of your project so we can send you a detailed proposal with a full list of deliverables, timelines and a payment schedule.

Automation & Integrations - Automation allows people to stay focused on valuable work. The work that inspires. We develop tailored automations and integrate them into your existing workflow so your recruiters can hold interviews, not sift through applications. So your salespeople can close, instead of getting worn out by top-of-funnel conversations. And so your business can sail ahead, not just stay afloat. Please get in touch with us directly to determine the scope of your project so we can send you a detailed proposal with a complete list of deliverables, timelines and a payment schedule.

Data Accessibility & Serviceability - We streamline business operations by automating and integrating proprietary data to create customized workflows. This service facilitates tasks like SMS and email communications, alerts, conditional triggers, and custom reporting, ensuring seamless integration with your existing technology stack. Please contact us directly to determine the scope of your project so we can send you a detailed proposal with a complete list of deliverables, timelines and a payment schedule.

Analytics & Data Visualizations - We'll curate and centralize the data you're really after into one place. With over 650+ integrations, we can pipe it into one dashboard and present it in a way that makes sense. Please get in touch with us directly to determine the scope of your project so we can send you a detailed proposal with a complete list of deliverables, timelines and a payment schedule.

Advertising & Marketing - META & Google are akin to data lakes filled with your ideal customers. Our advertising strategy is to lure those customers using dynamic assets, run automations to assist in lead nurture and maximize your ROI. Please get in touch with us directly to determine the scope of your project so we can send you a detailed proposal with a complete list of deliverables, timelines and a payment schedule.

The Purchase Currency - All quotes are provided in CAD unless otherwise stated.

Customer Service Contact Information - We offer phone & email support during business hours 8 - 4:30 (GMT−06:00). Reach us at support@proofdigital.app or (306) 700-5105

Refund Policy - Refunds are specific to the services and scope of the project you agree to with Proof Digital. We outline our refund policy within the proposal and contract you sign after we have mutually agreed on the project scope. Our refund policy is limited to any invoices for services outside the service contract period.

Shipping or delivery policy - Because Proof Digital is a service-based business, we do not physically ship or deliver products. If in the course of our business relationship there are shipping or delivery costs associated with our services, refunds will be limited to the actual amount spent and will only occur if an error in the shipping location or item shipped has been made by Proof Digital. If items are shipped, they will be sent within 10 business days at current-market rates to locations serviced by FedEX, Canada Post or Purolator.

Return policy and process - Because Proof Digital is a service-based business, we do not physically sell or stock products. If in the course of our business relationship there are physical items associated with our services, returns will only be offered by Proof Digital for items that have been written into our contract as being "eligible for return". Return items must be coordinated with support@proofdigital.app.

Cancellation policy - Cancellation of services is determined based on the scope of the service but typically occurs 30 days after the customer has submitted written notice of their intention to cancel to support@proofdigital.app or to their assigned Proof Digital account manager.

Privacy Policy - https://proofdigital.app/privacy-policy

Cookie Policy - https://proofdigital.app/cookie-policy

Website security and customer payment information - We take website security very seriously, that’s why we use SSL and other security best practices to ensure your information is safe and your payment information is not susceptible to card testing. You can rest assured that your payment information is handled safely when doing business with Proof Digital.

Proof Digital complies with Payment Card Industry Data Security Standard (PCI Standards). We annually conduct Self-Assessment Questionnaire D for Service Providers and Attestation of Compliance.

We accept Visa, Mastercard & American Express.

Card network policies: Proof Digital follows the guidelines published by the three card networks listed above. As a trusted online merchant, we stay compliant with the rules outlined by Visa Rules and Regulations, the Mastercard Rules, the American Express Merchant Operating Guide.